Offers at Current Store: Goodyear Auto Service - Waipahu Town Center



4.238100051879883 4.24 / 5 Stars
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Satisfaction with wait time 4.183700084686279 4.183700084686279
Quality of service 4.287700176239014 4.287700176239014
Cleanliness of facility 4.442200183868408 4.442200183868408
Quality of amenities in waiting area 4.136099815368652 4.136099815368652
Helpfulness of staff 4.340099811553955 4.340099811553955


Took 2 cars for oil change. Was told in both cases that the tires needed replacing. Both sets less than 2 years old, one car less than 5k miles on the new set. Had independent mechanic verify that the tires were good for several years more. It seems an effort to trick people into buying tires. This was the one in Waipahu, Hawaii. From now on we, and likely our friends, will avoid Goodyear, any Goodyear, for any services whatsoever. Well played- the Waipahu store just lost you the business of ...
Usually the service is good. This time it was terrible. Makes me want to never come back and recommend the same to family and friends. I stood at the counter while an employee walked by twice in the span of 10 minutes without even a simple acknowledgement. When brought up to the next employee who did stop to help it was blown off with an air of arrogance. So since I said something; my tire was left with a sticky glue like substance also all over my rim and paint. It looks like no care was ta...
I scheduled a 9am appointment to do my oil change. Got there 15 mins early. I asked how long it would take and the reply was should be done by 1 1/2 hours. Mind you since it was short I mentioned ok then I will wait. Well 1 1/2 hrs later my car was still sitting and no work started. I waited in the hot sun since the waiting room only had 2 chairs and they were occupied. 2 hours later still no movement of my car. 2 1/2 hours later they took my car to the back and my car was out 1/2 hour...

Services And Amenities

Store Amenities

  • 24-Hour Service Drop-off
  • Free Wi-Fi
  • Online Scheduling
  • Courtesy Shuttle Service
  • Free Air

Nearby Locations

Save with the Goodyear Credit Card

Apply today and we’ll let you know if you qualify right away. Then enjoy 6-month special financing on purchases of $250 and up, increased rebates and more.*

*Subject to credit approval. Terms & conditions apply. See store for details.