COVID-19 Response

In order to meet current customer demand while still promoting the health and wellbeing of our store teams and guests, we are making changes to our store hours nationwide. 

 

Your local Goodyear Auto Service team is dedicated to providing the tires and services needed to keep vehicles road ready as communities across the country face unprecedented challenges from the spread of COVID-19.

In states that have issued “Shelter-in-Place” or similar non-essential business closure orders, our stores are expected to remain open because auto service providers deliver essential goods and services to our guests who need them, including law enforcement, first responders and others in essential roles, such as doctors, nurses and grocers.  While we expect to remain open, we are taking extra precautions to preserve the health and wellbeing of our store teams and guests.

For your comfort and concerns, these precautions have included reducing many of our stores open hours, tailored on a location by location basis. These changes allow us to operate in different shifts to limit contact among store teams and other employees, while still being there for you and your vehicle. In addition, we're offering Zero Contact Service Appointments, a new service option that helps keep your car running properly and personal contact limited. Thank you for your business and patience as we take new precautions for the road ahead.  

We are also following guidance from the Centers for Disease Control and Prevention and taking a number of preventative measures, including:

  • Significantly increasing the disinfection of high-touch surfaces within our stores.
  • Investing in additional sanitizing products for store associates and guests, as available.
  • Encouraging personal hygiene, accompanied by additional hand washing guidance posted in stores for guests and associates.
  • Implementing a vendor screening process in accordance with CDC recommendations and limiting the number of vendors and suppliers visiting our locations to only those that are business critical.

As we navigate the COVID-19 situation, we want to reassure you that the health and wellbeing of our guests and associates is our top priority, and we are doing our part to reduce the spread of illness. We will continue to closely monitor the situation and keep you informed of any other changes to our operations.

If you have any questions or would like to request service, please call your local Goodyear Auto Service store.

Thank you for choosing Goodyear Auto Service for all your tire and auto care needs.

 

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