Customer Reviews

Getting set up in the computer was an eternity, they need to upgrade their system. Mechanic took off with the car, guess they test drive it for an alignment. Then the brake lights were on the entire time during the alignment, don't know if that's normal or if they can use the parking brake. The Mechanic drove away in the car again, but he came back with it and parked it nearby. Would of liked a print out of the specs, but only got the receipt. No mention of the 29 other things they were to in...

In the past two years I’ve gone to the store I’ve always had a really good experience, however this time. This last time was a little disappointing because I had put in the service request & reminded staff that I had a slow leak in my right rear tire. So when they did the tire rotation the bad tire ended up as one of my front tires, of course on way to work I had a real bad experience because they failed to address leak as I requested

The employees at this particular branch are extremely friendly and always willing to have suggestions for the best possible way to solve any problems with your vehicle.

Problem was fixed quickly and the staff was friendly. I would consider the shop again for future repairs. Found to be one of the few options that is open on the weekend for repairs.

My family has been using their services for years for multiple cars. I used to live 5 minutes away, but I now live in North Seattle and still use their services. One, because they do provides excellent service at a reasonable price, two because I am able to use their 6-month no interest when I use their credit card.

I expected to have to make an appointment and come back later, but they took me in right away and gave me a brand new set of tires. The $75 rebate helps with the cost.

went for the installation appointment on a set of new tires. Desk person was not very friendly at check in and didn’t really explain most of the services he was trying to sell at one point. At the time of the final bill as well there was no communication on the work done (had to pay for an alignment during the installation)

I come to Goodyear for a good quality tire which I get. The cost was reasonable and the Manager Mike is always nice, personable and friendly, though can’t say that about some of the other staff. Remember being nice goes a long way.

I changed a set of tires before the real winter season using the chance of black-Friday sale, and got a pretty good discount, which competed against Firestone. Although I was late in the appointment, the mechanic kindly got the job (4 tire installation) done for about an hour with the alignment check for free (find no problem). So, I am pretty happy about it.

Very welcoming right when I walked in and my car was serviced right away. They called me back saying it was ready within an hour and I’m looking forward to coming back to this location instead of the one I live near by because this store goes above and beyond. Honestly I was debating to go to another provider but this good year in bothell wheeled me back and I can’t wait to see them again.