1740 3rd Street South
Jacksonville Beach, FL 32250-
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106 Customer Reviews
The team here was fast, professional and outstanding! They serve both my cars and always make me feel like I am the only customer they have. I will continue to give them my service!
Although I just needed my tires rotated, balanced and a front end alignment, The staff was very professional, and even though I wasn't picking my car up until late in the afternoon, the technician called to let me know the car was done and there were no other issues.
Always friendly and professional
I purchased tires yesterday and the service from Matt was horrible. My car wasn't ready when I arrived at the agreed upon time and he said I'd have to come back if I wanted the alignment checked. The warranty is not valid without the alignment. I asked to speak with the manager and he stated that he was the manager. I then asked to speak with the owner and Matt stated that the owner doesn't have a phone, only email access. I am working with GoodYear's corporate customer support team now ...
The man at the counter was very aggressive and mad talking about politics and being inappropriate with his discussion with me. At no point did I bring up, or engage in talk about politics. I was sort of taken back by his comments so I just closed my mouth and allowed him to spew. I was afraid If I engaged, he may not be nice to my car. It was as if someone made him angry? This has happened both times I’ve visited this store (the only two times I’ve visited). I found it to be really unprofessi...
Dropped my car off for service. To make a long story short, they couldn’t rotate my tires as the key lock to one of the lugs couldn’t be found. The last time this key lock was used was by this store when they installed my new 4 tires. I haven’t seen or thought about it since. I suppose now I’ll have to go to the dealer for a new one to deal with their mistake. That sucks for me!
The work was well done, and on time. The employees are friendly. They just don ‘t call us when the car is readyto go when they finish.
Oil Change, Other Services
Always professional and consistently good in their service
Tire Purchase / Installation
We picked up a nail in our right rear tire on the Range Rover. By the time we were able to get stopped and seen, the tire was shot. Got to the store where the tire was not in stock but by late afternoon we were called, tire is in and we are ready to install. Quick, easy, courteous and first rate service. This is my go-to, neighborhood auto store.
Anybody can change oil. But it’s good to have your car checked from bumper to bumper. Very nice employees!!