Customer Reviews

I called to inquire about spark plugs price and installation. The Goodyear Rep that answered my inquiries was very helpful and knowledgeable. My vehicle was serviced the same day. I was very pleased with the speed/installation and friendliness of the staff. I will definitely return to this location the next time I need my vehicle serviced.

I have been taking my car to this particular Good Year for 5 years. They are always friendly and I have grown to know them to be very trustworthy. I've never walked away feeling as though I was scammed into spending money for services or repairs I didn't need. For women who may not have a husband, dad, brother, uncle, or cousin to depend on when it comes to car maintenance, Good Year Auto Center is a lifesaver and helps to put my mind at ease. I used them in Jacksonville, FL for years bef...

Had a performance issue with previous tires. Goodyear staff identified problem and will follow up on new tires

Earl was very helpful and friendly... I have been using this Goodyear location for close to 15 years.....Jaye has always shown excellent customer service skills... I intend to continue to take my business to this store...

They have good customer service and I didn't wait too long. I would have given 5 stars but the waiting area is nasty. This blinds are filthy, dust everywhere, window sills have bugs, chairs and tables stained. The coffee area didn't look too good but I didn't get too close. The bathroom was clean but I needed to change my daughter and couldn't because there was no changing table. They could really use a deep clean. I gave one star on cleanliness for the waiting room, not the work area.

Too bad you can't leave 0 stars because this place deserves it. I had gone today to the store to get my oil change and talk to the store manager about my issues, which he did resolve and I did also apologize for the misunderstanding about me thinking they put the wrong oil in my car. However, while checking out he said the oil plug I went ahead and replaced that for you since you made a big stink about it, but it really wasn't that bad, and also apologized for the misunderstanding about the o...

I am not suppose to talk about another store, but this store on Stuart Ave., gets 5 stars and the other store gets 1 star. My car was in a accident and the repair shop took my car to the one up town 2 times to get the front end aligned. After I got the car out the repair shop the insurance wanted me to use, I had to take my car to my favorite store on Stuart Ave. They found a bent tie rod end that was the problem. That came out my pocket. The Insurance would have paid for it, had the other ha...

Had a spare tire that needed mounting to the wheel. Dropped everything off while I ran a few errands and was told it would be about 45 minutes. Returned 45 minutes later and tire was ready to go. Couldn't have asked for better service!

Goodyear employees are always courteous and the service is always good. They usually start on my vehicle within 10 mins of my appointment time. The only con I would like to address is the fact that I made an appointment online for Friday. I got a call from the location two days prior to tell me that were actually booked for that Friday. I told them that I booked online and it showed that Friday was available. I was then told that the online appointment booking does not actually show true av...

The service was done within a most reasonable time and the desk clerk was most helpful and pleasant. Overall, this was probably the best service experience I have had at this store.