Thank you for visiting GoodyearAutoService.com. This website is operated by or for the Goodyear Tire & Rubber Company ("Goodyear"). This Privacy Policy is intended to describe how Goodyear handles information you provide or we learn about the individuals who visit our website, contact us by mail or email, or provide us with information through these channels. We recommend you carefully review this policy before providing us with any information. By accessing and using this site you agree to this Privacy Policy and our Terms of Use.

Goodyear's Commitment to Privacy

The Goodyear Tire & Rubber Company and its affiliates (collectively, “Goodyear”) respect individual privacy and values the confidence of its associates, customers, vendors and others with whom we do business. Goodyear strives to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business. Accordingly, you are not required to provide any personal information to use this site. Any information you do provide through this site will be maintained in a reasonably secure manner and will only be used or disclosed in a manner disclosed to you here or otherwise.

Information Collection

When you browse a Goodyear web site, you do so anonymously. Personal information is not collected. Some areas of our web sites, however, may request that you voluntarily supply us with personal information, including your name, email address or the like for purposes such as correspondence, site registration, making a purchase or participating in online surveys. In those instances, you may decline to provide your personal information, but as a result you may not have access to those features. Goodyear also may retain electronic communications you send to our customer service representatives, webmasters or other representatives or other associates or service providers as a means to continually improve customer service. Goodyear web sites track information about visits to those sites. For example, statistics are compiled that show the daily requests received for particular files on a site, and what countries those requests come from. These aggregated statistics are used to customize our web sites to better meet your needs and may also be provided to others. Certain Goodyear sites may use “cookies” or “web beacons.” A “cookie” is an element of data that a web site can send to your browser, which may be stored on your computer, device or system. Cookies allow us to better serve visitors to our website by offering a tailored experience. A “web beacon”, also referred to as a “spotlight” or “pixel tag”, is used to recognize unique cookies and assist us in determining which advertisements bring users to a specific website or page. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If you decline to accept the cookie, it will also disable the web beacon. With both cookies and web beacons, the information collected and used is anonymous. The information collected does not contain your name, address, telephone number or email address.

Information Use

Goodyear and third parties acting on Goodyear?s behalf may use the information users give to us, for example, to provide you with promotions and advertisements for our products and services, to measure consumer interest in our various products or to inform users about new products and programs. These offers may be based on information provided in surveys, information that may indicate purchasing preferences, or communications made to or through a Goodyear site. Any lists used to send you product and service offers are developed and designed to protect the privacy and security of your personal information. Goodyear will use reasonable efforts to address all requests to remove names from any postal mail or email lists.

Online Tire Registration Information

Any information provided by users through the online tire registration form available on this site will not be shared with any third party other than as provided by law, nor will it be used for any marketing purposes. Any information you provide in the online tire registration form is maintained in a separate tire registration database and is not used for any other purpose.

Disclosure

Because Goodyear considers the personal information we maintain to be confidential, our policy is to disclose no personal information other than as we may inform you, where such disclosure is required by law or is pertinent to a judicial or government action or investigation, or to the extent that Goodyear discloses the information to entities that assist Goodyear in promoting and marketing its products and as otherwise necessary to provide promotional communications or services to website users and customers. Goodyear does not otherwise sell or rent personal information to other persons or entities except as specifically disclosed at the point of collection.

Other Web Sites

Goodyear web sites may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, Goodyear is not responsible for the content of or the privacy practices employed by those other sites.

Children

Goodyear does not knowingly collect any personal information (such as name, address and telephone number) from children under 13 years of age through its web site. Goodyear will specifically instruct children under 13 not to submit such information to this web site. We do not currently allow children under 13 to register for or participate in contests or promotions on this site. However, if the parent or guardian of a child under 13 believes that their child has provided us with personally identifiable information, that parent or guardian should contact us if they want this information deleted from our systems. If Goodyear obtains knowledge that it has personally identifiable information about a child under 13 in retrievable form in its files we will delete that information from our existing files. In addition, anyone under 18 years of age should seek their parent?s or guardian?s permission prior to using or disclosing any personal information on this site.

Disclaimer

By using a Goodyear site, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this or other Goodyear sites. Goodyear reserves the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page periodically for changes. Your continued use of the site following the posting of changes to this Privacy Policy will mean that you accept those changes.

Contact Us: Questions, Updates or Corrections to Information

If you have questions or concerns regarding your privacy, would like to be removed from our mailing lists or change your preferences about the information you receive from us, please contact Goodyear directly. Click here to email us, call us at 1.800.GOODYEAR or use the following postal address:

Goodyear Tire & Rubber Company
1144 E Market St
Akron OH 44316-0001

Goodyear is committed to working with consumers to obtain a fair resolution of any complaint or concern about privacy.